Abstract: Objective To study the community health service centers in Shanghai soothing care service development situation, the analysis of the service to carry out and implement the related problems and its influence factor, and aim at how to continue to expand coverage for hospice care to relieve care equipment, human resources, optimizing the community industry's sustainable development to provide scientific advice. Methods This article analyzed baseline survey data report of hospice care service in Shanghai in 2015. At the same time, sampling method was used to select part of the community health service center of Shanghai for qualitative group interview. The SWOT analysis method was used to summarize the Shanghai community in present situation of soothing care human resources and the service project policy framework and safeguard mechanism, industry standard rules, preliminary build talent team, a multidisciplinary team of strengths, weaknesses, opportunities and challenges. Results At present, there are 80 hospices in Shanghai, but only 5 hospitals have complete human resource allocation and professional training, thus lack of support staff. The industry lacks in-depth assessment and detailed standards, and there is a big gap in connotation construction. The main factors affecting the development of palliative care services are the lack of industry regulations and rules, the shortage of professional talents, the incomplete connection of medical insurance, and the lack of government and social investment. Conclusion It is necessary to integrate hospice care service needs and develop the strategy of hospice care development. At the same time, Shanghai hospice training and certification center was set up to promote social philanthropy into the field of hospice care, to maximize the focus on patients, and finally form a complete hospice care model.