Application of swallowing assessment based on the theory of DMAIC
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摘要: 目的 探讨六西格玛中DMAIC理论在提高临床吞咽评估技术中的应用效果。 方法 选择2015年3—9月广州医科大学附属第一医院161名内科护士为研究对象,基于DMAIC理论中的定义、测量、分析、改进、控制五步法,确立提高护士床旁吞咽评估的关键因素,对影响质量的根本原因进行分析并制定整改措施:建立项目共识,加强培训,制定流程指引,提高护士依从性,持续质量控制。比较应用DMAIC理论前后,护士床旁吞咽评估技术掌握率、临床护理能力,分析应用该理论在提高吞咽评估技术中的作用。 结果 护士床旁吞咽评估技术干预前得分为(1.95±1.12)分,干预后为(2.59±1.00)分,差异有统计学意义(t=-5.339,P<0.001)。护士临床护理能力提高,主要为重视对家属喂食技巧的评估(t=-2.324,P=0.021);关注患者摄食前的全身状态、意识水平、高级脑功能(t=-3.834,P<0.001);关注进食体位、方式、内容、时间、进食量(t=2.313,P=0.021);观察进食后出现噎食、咳嗽、清喉咙情况(t=4.884,P<0.001);观察口腔的食物残留,胸口食物堵塞感(t=2.588,P=0.010);关注咽部异样感、唾液分泌(t=-2.839,P=0.005);关注返流及返流物(t=4.671,P<0.001)。 结论 应用DMAIC理论能显著提高护士床旁吞咽评估技术,降低高风险患者误吸发生率,保障患者进食安全,值得在临床中推广应用。Abstract: Objective To evaluate the application of swallowing assessment based on the theory of DMAIC. Methods From March, 2015 to September, there were 161 medical nurses as the research object, based on the definition, measurement, analysis, improvement and control of the five steps, to establish the key factors to improve the nurses' bedside swallowing assessment, strengthen training and develop process guidelines, thus promoting the compliance of the nurses as well as sustaining quality control. he degree of grasping the swallowing assessment along with the ability of clinical nursing was compared before and after the application of DMAIC, which serves to analyze the efficacy of DMAIC-based swallowing assessment. Results The bedside swallowing assessment score before intervention was (1. 95 ±1. 12), after was (2. 59 ±1. 00), and the difference was statistically significant (t=-5. 339, P < 0. 001). The clinical nursing skill was increased in which the nurses pay close attention to the patient before feeding, the level of consciousness and the higher brain functions (t=-3. 834, P < 0. 001); focus on eating posture, way, content, time, food intake (t=2. 313, P=0. 021); observed after eating whether there were choking, cough, throat clearing situation (t=4. 884, P < 0. 001); to observe the oral food residues, chest food blockage (t=2. 588, P=0. 010); attention to the strange sensation of the throat, saliva secretion (t=-2. 839, P=0. 005); pay attention to reflux (t=4. 671, P < 0. 001). Conclusion The application of DMAIC can promote the improvement of clinical swallowing assessment technology, and has achieved good results, which is worthy of popularizing and applying.
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Key words:
- DMAIC /
- Swallowing assessment
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