Volume 20 Issue 10
Oct.  2022
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Article Navigation >  Chinese Journal of General Practice  > 2022  >  20(10): 1718-1723
CHEN Jing-jing, PENG Ying-chun, WANG Hai-li, YANG Kai-wen. Application of standard chemical quantity method and target management method in the performance evaluation of contracted family doctors in the suburb of Beijing[J]. Chinese Journal of General Practice, 2022, 20(10): 1718-1723. doi: 10.16766/j.cnki.issn.1674-4152.002688
Citation: CHEN Jing-jing, PENG Ying-chun, WANG Hai-li, YANG Kai-wen. Application of standard chemical quantity method and target management method in the performance evaluation of contracted family doctors in the suburb of Beijing[J]. Chinese Journal of General Practice, 2022, 20(10): 1718-1723. doi: 10.16766/j.cnki.issn.1674-4152.002688
shu

Application of standard chemical quantity method and target management method in the performance evaluation of contracted family doctors in the suburb of Beijing

doi: 10.16766/j.cnki.issn.1674-4152.002688
  • 1.

    Liulimiao Community Health Service Center, Huairou District, Beijing 101409, China

Funds:

 首发2018-3P-7141

 19JDSRB008

 2019-A-002

  • Received Date: 2021-10-12
    Available Online: 2022-11-30
    Abstract
  •   Objective  To establish a set of performance appraisal schemes for the contracted service of family doctors in community health service agencies in the mountainous area to mobilise the enthusiasm of family doctors in mountainous areas and improve the effect of contracted services.  Methods  From September 2019 to May 2020, through questionnaire surveys, key insider interviews, focus group discussions and field studies of typical cases, researchers can describe the current situation of contracted family doctor services in mountainous areas, establish a performance appraisal plan for family doctors contracted in mountainous areas in Beijing and evaluate the actual application effect of the program in the organisation. The qualitative data adopted the thematic framework method and content analysis method for descriptive analysis and explanatory analysis.  Results  The research completed the design of the performance appraisal plan for family doctors contracted by community health service institutions. Using a combination of standard chemical quantity method and target management method, the assessment of contracted family doctor services in mountainous areas was carried out from the four dimensions of service quantity, service quality, satisfaction and target completion. The awareness, satisfaction and awareness rate of contracted services of family doctors by the residents of Liulimiao Community Health Service Centre who carried out the case study increased from 55.00% (ranking 12th), 50.00% (ranking 9th) and 60.00% (ranked 4th) in 2019 to 92.00%, 92.49% and 89.80% in 2020, respectively. All three indicators ranked first amongst the 16 community health service centres in the district.  Conclusion  Constructing a performance appraisal program for contracted family doctor services that conforms to the work characteristics of mountainous areas can mobilise family doctors' enthusiasm for work and promote the benign development of family doctors' contracted services.

     

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