Objective To investigate the requirements and job satisfaction of community health workers,and compare the differences among the personnel in different positions.
Methods This project was sponsored by the Shanghai committee of development.Experts were employed to survey the requirements and job satisfaction of doctors,nurses,public health workers and administrative staffs from 14 community health service centers(CHCs).A total of 400 questionnaires were distributed to 3 CHCs in urban areas and 280 valid questionnaires were returned,995 questionnaires were distributed to 7 CHCs in rural-urban fringe area and 665 valid questionnaires were returned,and 605 questionnaires were distributed to 4 CHCs in suburbs and 395 valid questionnaires were returned.
Results The 1 340 valid survey responses showed that male to female ratio was about 3∶1 among the community workers;the education was mostly undergraduate students or junior college student,accounted for 48.0% and 48.0%,respectively;the medical and nursing staffs accounted for the most of the personnel in the post(38.3% and 34.4%,respectively);51.6 % of them were with primary technical job title.The overall satisfaction degree of community health services staff was higher with a score of 3.13.The difference existed among the staffs from different jobs,and managerial personnel had higher job satisfaction as compared with other works,in which the public health groupswere at the end.
Conclusion The job factors should be fully accounted into when the policies are formulated.The continuing education policy should benefit most works in CHCs.The CHCs should promote cultural progress and create learning organizations,and improve the overall effect of CHCs with the help of the learning atmosphere.
DownLoad: