Volume 21 Issue 1
Jan.  2023
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Article Navigation >  Chinese Journal of General Practice  > 2023  >  21(1): 92-96
LIU Mei, WANG Zhao-xin, JI Chang, SUN Jin, TANG Chen, ZHANG Tong, YUAN Min-jian. A research on human resource management problems and countermeasures of J Community Health Service Center in Shanghai[J]. Chinese Journal of General Practice, 2023, 21(1): 92-96. doi: 10.16766/j.cnki.issn.1674-4152.002820
Citation: LIU Mei, WANG Zhao-xin, JI Chang, SUN Jin, TANG Chen, ZHANG Tong, YUAN Min-jian. A research on human resource management problems and countermeasures of J Community Health Service Center in Shanghai[J]. Chinese Journal of General Practice, 2023, 21(1): 92-96. doi: 10.16766/j.cnki.issn.1674-4152.002820
shu

A research on human resource management problems and countermeasures of J Community Health Service Center in Shanghai

doi: 10.16766/j.cnki.issn.1674-4152.002820
  • 1.

    Shanghai Jing' an District Jiangning Road Community Health Service Center, Shanghai 200041, China

Funds:

 GWV-10.2-XD07

 wj2022093

 2021JN05

  • Received Date: 2022-03-17
    Available Online: 2023-04-07
    Abstract
  •   Objective  To provide decision-making basis for health personnel planning through analysing the main problems of human resource management in J community health service centre (hereinafter referred to as the "Center") and identifying the key issues that need to be addressed.  Methods  Firstly, we clarified the problems of human resource management in Center by interviewing some key insider and a detailed description of human resource status. In addition, we condensed and categorised human resource management issues systematically by the guidance of the "macro model of health system". Secondly, we performed expert consultation demonstration from two dimensions of importance and severity to clarify the importance and seriousness of the problem. Finally, such issues were divided into four categories with cluster analysis: "important and serious", "important but not serious", "serious but not important" and "relatively unimportant and not serious".  Results  (1) A total of 18 human resource management problems of eight categories were determined from the two dimensions of "structure resource" and "structure organisation" through systematic classification and demonstration. (2) Through the judgment of importance and severity, this study found that the "important and serious" key problems faced by the Center human resource management were "problem 1: insufficient number of core health technicians", "problem 2: lack of talent reserve mechanism, and talent reserve is difficult to meet future business needs" and "problem 4: relatively low personnel post matching".  Conclusion  Based on the three key issues, the Center human resource management system should be optimized from three aspects: first, the number of core health technicians should be increased through multiple construction or optimization of multi-source flexible employment mechanism; the second aspect is to improve the on-duty service ability of professional health technicians and enhance the personnel post matching degree; third, it should be optimize the access evaluation mechanism, adjust the supply structure of human resources, and establish a long-term development mechanism for the talent team.

     

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