Volume 21 Issue 9
Sep.  2023
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Article Navigation >  Chinese Journal of General Practice  > 2023  >  21(9): 1547-1551
GONG Yanan. Evaluation of the implementation effect of basic public health service performance management in Tongzhou District Community Health Service Center of Beijing[J]. Chinese Journal of General Practice, 2023, 21(9): 1547-1551. doi: 10.16766/j.cnki.issn.1674-4152.003167
Citation: GONG Yanan. Evaluation of the implementation effect of basic public health service performance management in Tongzhou District Community Health Service Center of Beijing[J]. Chinese Journal of General Practice, 2023, 21(9): 1547-1551. doi: 10.16766/j.cnki.issn.1674-4152.003167
shu

Evaluation of the implementation effect of basic public health service performance management in Tongzhou District Community Health Service Center of Beijing

doi: 10.16766/j.cnki.issn.1674-4152.003167

  • Li Yuan Community Health Service Center, Liyuan Town, Tongzhou District, Beijing 101101, China

Funds:

 2018-3P-7082

 TFZXPT-20180201

  • Received Date: 2022-10-21
    Available Online: 2023-10-19
    Abstract
  •   Objective  To evaluate the implementation effect of internal basic public health service performance management system in community health service centers constructed since 2018, and provide reference suggestions for the performance management of basic public health service in the future.  Methods  The effect evaluation indexes were determined through expert discussion and Delphi expert consultation method. The indicators of service quantity, quality and effect, residents' awareness, usage, satisfaction and performance management evaluation of public health personnel from 2019 to 2021 were compared and analyzed.  Results  In the 4 centers, the number of outpatient visits decreased by 2.2%, the number of health management of the elderly, the standardized management rate of hypertension and diabetes and the standardized management rate of patients with severe mental disorders increased by 6.8%, 16.9%, 19.0% and 2.0%, respectively, the true rate of health records and physical examination of the elderly increased by 1.4% and 8.8% respectively, the dynamic utilization rate of health records, blood pressure and blood glucose control rate increased by 16.9%, 8.2% and 18.8%, respectively; The residents' awareness, usage and satisfaction increased, the greatest improvement was in the awareness of health education (14.4%), the usage of vaccination (15.0%) and the satisfaction of the service level of public health personnel (7.8%). The number of public health personnel who thought that the salary and workload were relatively matched or very matched increased by 12.1%, the assessment index was consistent with the actual work increased by 19.8%, the index weight setting was reasonable increased by 20.0%, the incentive was strong increased by 18.3%, the improvement effect was obvious increased by 25.1%, and the recognition of performance management level increased by 11.0%, the above differences were all statistically significant (all P<0.05).  Conclusion  Through the demonstration of community health service centers with different economic development levels, the quantity, quality and effect of basic public health, the residents' awareness, usage and satisfaction are improved, the scientificity, incentive and management level of performance management have been significantly improved, which indicate that the system has a significant application effect and has a certain promotion value.

     

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